INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely! We do our best to ensure that all product images on our website are real, high-quality photos of the actual items. However, slight differences in color may occur due to lighting, photography angles, or screen display settings.

Where can I view my sales receipt?

Once your order is successfully placed, a detailed sales receipt/invoice will be sent to your email address automatically. You can also find your order and receipt details by logging into your account and visiting the “My Orders” section.

If you didn’t receive the receipt or need another copy, feel free to contact us on WhatsApp and we’ll resend it.

How can I return an item?

We accept returns only for damaged or defective products. If you receive a damaged item, please contact us within 7–10 days of delivery.

To request a return:

  1. Send us a WhatsApp message with your order number and clear photos or video of the damaged product.

  2. Our team will review your request and guide you through the return process.

⚠️ Note: Returns are not accepted for size issues, wrong choices, or normal wear & tear.

Will you restock items indicated as “out of stock?”

Some of our popular styles do get restocked! If an item is marked as “Out of Stock,” it may be available again soon based on demand and availability.

We recommend:

  • Clicking the “Notify Me” button (if available) on the product page

  • Or messaging us on WhatsApp with the product name or screenshot — we’ll let you know if and when it’s coming back!

Where can I ship my order?

We currently ship orders across India. At checkout, simply enter your delivery address and PIN code — if we serve your location, you’ll be able to place the order successfully.

If you’re unsure whether we deliver to your area, feel free to message us on WhatsApp with your PIN code, and we’ll confirm it for you.

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